Kup przedmioty LifeTogether

Your money is protected: Goranked holds it until the deal is complete, not the seller. The seller is paid only after you click “Confirm receipt”, or automatically 14 days after the order was placed. While the order is open, you have the order chat and tickets: if details aren’t delivered, the account doesn’t match the listing or the previous owner takes it back, support arranges a replacement or a refund. Sellers are banned from hiding restrictions or reclaiming sold accounts. Pay only on the site — outside deals aren’t protected.

With “Instant delivery” listings, the details appear on the order page right after payment. Otherwise the seller checks the account manually and has up to 24 hours from when the order was placed, unless the listing says otherwise; the countdown shows in the order as “Delivery within”. Most sellers are individuals in different time zones, so replies can take a while. Timer ran out with no details? Open the ticket “Did not receive account / access credentials not provided” — that’s grounds for a full refund.

If it happens within 14 days of placing the order, support will replace the account or refund you: the free standard warranty on every order covers this and bans that aren’t your fault. Open the ticket “Account blocked or login details changed” in the order within 72 hours of the problem and attach screenshots and emails. To lower the risk, once you’ve checked the account, change the passwords and email and turn on 2FA within 24 hours. For cover beyond 14 days, there’s the lifetime warranty.

You get the account login and password, plus the details of the linked email: the address or a webmail link, login and password. A phone number, 2FA codes and backup codes aren’t part of the standard set. If the login asks for a code, open the mailbox from “Email data” first — that’s where codes usually arrive. These mailboxes are often on lesser-known email services, so use the link from your order. If the code goes to the seller’s device, ask for it in the order chat.

Asking — yes; logging in before you pay — no. Every listing page has a chat with the seller (you need to be signed in): ask about the region, rank or linked accounts, or request a screenshot. Not every seller sends screenshots, and login details are only released after payment. The conversation moves into your order chat and helps if a dispute comes up. If the account turns out different from the listing, your money is still with Goranked: don’t confirm receipt and open a ticket.

The seller sets the price: you can ask for a discount in the listing chat, but they don’t have to agree. Payment is in full and on the site only — no installments, partial payments or trading your own account or skins, and off-site payment deals are forbidden and unprotected. Listings aren’t reserved: whoever pays first gets it. You can lower the total by paying with crypto (10% off) or with cashback from earlier orders.

By card, Apple Pay or Google Pay via Stripe in the site currency, PayPal (not available in UAH — switch currency), crypto (USDT, BTC, ETH and more) or cashback; the exact options depend on the currency and are shown at checkout. Paying with crypto is 10% cheaper. Promo codes don’t apply to accounts, but you earn 3% cashback on every paid purchase and can use it to cover up to 30% of your next order within 180 days.

Don’t confirm receipt — open a ticket in the order: “Account does not match description”. Your money stays with Goranked while it’s reviewed. Attach screenshots showing what differs from the listing: rank, region, hours, items. Until there’s a decision, don’t change the password, email or login and don’t play on the account: a replacement or refund is only possible if the original login details are kept. Support contacts the seller, and if the mismatch is confirmed you get a replacement or a refund. Minor differences may not count as a mismatch.