Frequently Asked Questions and Answers

Payments go through Goranked: we hold the money, and the seller or booster gets it only after confirmation. For an account, that's when you click "Confirm receipt" or automatically 14 days after the order was placed; for a boost, once completion is confirmed. If the account isn't delivered or the boost doesn't start on time (within 24 hours of payment if no deadline is stated), you can cancel the order for a full refund. Goranked is run by GORANKED GLOBAL SERVICES OÜ (Estonia).

When you buy an account, you get a ready-made account with the rank or items you want: after payment you receive the login, password and email details, then change them to your own. A boost is a service on your own account: a booster raises your rating by playing on it (solo) or together with you in a party, where no password is needed. Accounts are sold at the listed price; for a boost you set up the calculator, boosters send their price and time, and you pick an offer.

Card, Apple Pay or Google Pay via Stripe in the site currency, plus PayPal and crypto (USDT, BTC, ETH and others). PayPal works in USD, EUR, GBP, PLN and a few other currencies, but not in UAH — switch the site currency to see it. Paying with crypto is 10% cheaper (minimum $5) for accounts, boost packages and the Goranked offer in a request, but not for a third-party booster's price. The exact list depends on the order type and currency and is shown at checkout.

By support's decision: to your Goranked balance (right after the decision) or to your card if technically possible, usually within 5–10 business days. A partly completed boost is refunded for the unfinished part. Only support issues refunds — message the support chat or open a ticket in the order; if you want the money on your card, say so right away. Money refunded to your balance can cover your next order in full (except skins) but can't be withdrawn. Crypto refunds may carry network fees.

No ticket needed: every order's status and chat are in your account → "My orders". For an account you'll see the login details or the "Delivery within" timer; for a boost — the status, the chat with your booster and, for boost packages, "Execution progress". When work is handed in, you'll get an email or a Telegram bot message (connect the bot in your profile). Questions about progress go to the support chat. Tickets are for problems: the booster disappeared, the deadline was missed, or the account wasn't delivered after the timer ran out.

The website chat and the Goranked Telegram bot (@gorankedgg) are open 24/7 and usually reply within minutes. Outside manager shifts, an automated assistant answers first and a manager joins when the shift starts. For disputes, refunds or problems with a booster or seller, open a ticket in the order — usually answered within a day. Use the email on the Contacts page if your Goranked account is blocked. Support has no other channels, so ignore “support” messages from any other account.

Promo codes are entered in the boost calculator and only apply to Goranked's own offer in a request — not to accounts, skins, boost packages, special offers, a third-party booster's price or extra payments. Current codes are on the "Discounts and promotions" page, in the promo bar and in newsletters. Other discounts: 10% off with crypto (except a third-party booster's price), volume discounts on some CS2 services (FACEIT, Premier) shown in the calculator, and personal special offers in your account after a paid Dota 2 MMR or CS2 FACEIT boost.

Cashback is a 3% bonus on the amount you paid for boosts and accounts, credited to your Goranked balance once the payment is confirmed. It's a discount on future orders, not money in an account, so it can't be withdrawn to a card. Cashback can cover up to 30% of an order and expires after 180 days. Skin purchases don't earn cashback. Money refunded to your balance works differently: it can pay for your next order in full. You'll find all credits and spending in "Wallet" → "Cashback history".

Don't pay again. Wait 1–2 minutes and refresh the order page: payment providers sometimes confirm with a delay, and in "Wallet" → "Transactions" the payment may temporarily show "Awaiting provider confirmation". If the status doesn't change, message the support chat with your order number, payment time and amount, plus a screenshot of the charge. If you were charged twice, the extra amount will be refunded with no additional fees.

No — deal protection only works while the money goes through Goranked. If you pay directly to a card or crypto wallet, or make a deal on Discord or Telegram, the platform isn't holding the money, can't see the conversation and can't refund you or get the order completed. That's why off-site deals and sharing contacts are against the rules, and site chats block contacts and links. If a seller or booster suggests paying outside the site, report it to support.

Check your Spam and Promotions folders: the 6-digit code comes by email in a message titled "Your Goranked sign-in code". Make sure the address is typed correctly and click "Didn't receive a code? Click here to resend." — you can resend once every 30 seconds. If your email is a Google account, use "Sign in with Google" with the same address — you'll land in the same account. If the code still doesn't arrive, message the support chat.

Reviews of the platform as a whole are on Goranked's Trustpilot profile. Reviews of specific boosters and sellers are on the site itself: in a request's offer feed, each booster shows a rating, completed orders and recent reviews, and account sellers have a sales count, rating and a separate reviews page. Check them before paying to decide who to trust with your order. Once an order is finished, you can rate the booster or seller yourself and leave a Trustpilot review.

You enter card details on the payment provider's page (for example, Stripe or PayPal), so Goranked never receives your card number. For a solo boost, the login and password are shared only after payment, with the booster in the order chat or form. Form data is wiped 24 hours after completion, but the chat history stays, so be sure to change your password after the boost. Goranked support never asks for passwords, verification codes or photos of your card anywhere — such a request means a scammer.

A package is a ready-made boost with a fixed range and price — for example, Herald 1 → Guardian 1 in Dota 2 or FACEIT Level 1 → Level 3 in CS2. The discount is already included, and the total doesn't change at checkout. A Goranked booster takes the order: no waiting for offers, but you can't pick the booster either. In a regular order, you set the start and target in the calculator, boosters send their price and time, and you choose who gets your account.

No, a package's start, target and options are fixed. Pick a package that starts at your current rank — the page has "Rank" and "Price" filters. If none fits, order a regular boost in the calculator (MMR in Dota 2 or FACEIT in CS2): there you set the exact start and target, and boosters quote the price and time. If your rank doesn't match the package start and you're not sure it will work, ask the support chat before paying.

Yes: a package is a solo boost — the booster plays on your account, and packages have no party option. Every package already includes "Offline Mode", so the booster plays without appearing online to your friends. If you'd rather not share your account, order a regular boost in the calculator with "Play with Booster" (+40%): you play on your own account together with the booster, no password needed. Before paying, ask in the request chat whether the booster takes party games at your rating.

A booster usually takes the order within an hour after you fill in the login details form — until then, boosters can't see it. Completion takes roughly 1–3 days depending on the range; that's an estimate, not a guarantee. "Turbo Mode" is already included in every package. You can follow the boost in the order: "Execution progress" and "Current rating". If you've filled in the form and the boost hasn't started within 24 hours of payment, you can cancel for a full refund.

There is a risk: someone else playing on your account goes against Steam, Dota 2 and FACEIT rules, so no service can rule them out. What lowers the risk: boosters are banned from cheats and third-party software, packages include Offline Mode, and the form shows how to turn on Steam Family View to lock your inventory and wallet. Your login and password are wiped from the order 24 hours after completion. A ban caused by the booster's cheats is grounds for a refund; penalties for the boost itself don't give an automatic right to one.

The login details form: your Steam login and password, friend code (for FACEIT, also your FACEIT account details) and Steam Login Backup Codes — the form shows how many are needed. You generate the codes in your Steam Guard settings. They're single-use: the booster takes the next one no more than once every 10 minutes, and when they run out, a manager will ask for new ones. Until the form is filled in, the order stays in "Need clarification" and boosters can't see it. To fix details after sending, contact support.

Promo codes don't work on packages: the discount is already built into the fixed price, and volume discounts don't apply either. Cashback works as usual: a paid package earns 3% of the amount, and saved cashback can cover up to 30% of a package. Paying with crypto makes it cheaper still: 10% off (minimum $5).

The booster gets paid only after a check: a handed-in order is closed by a manager or by you with "Confirm completion" — don't click it until the package target is reached. If the work was handed in below target, open a ticket in the order about the result not matching the terms: an unfinished order goes back to "Searching for a booster", and if it can't be finished, you're refunded for the unfinished part. Don't play on the account yourself during the boost: if your rating drops because of your games, you'll need to pay extra or the target will be lowered.

Yes, depending on whose offer you choose. The Goranked offer gets 10% off with crypto, and the calculator promo code works on it; an independent booster's price isn't discounted. Either way you earn 3% cashback on the amount paid, which can cover up to 30% of your next order. You'll see the exact amount on the “Pay” button after choosing an offer, and all payment methods at checkout.

Follow progress with the booster in the order chat. When they hand in the order, you get a Telegram or email notification. Check your rank in the game and press “Confirm completion”: only then is the booster paid, and it can't be undone. If the target isn't reached, don't confirm — open a ticket “Result does not match terms (rank, LP, etc.)”. Once a solo boost is done, change your account password.

Not during a solo boost: don't log in and don't change your password or email until it's done. If you do play: if your rank went up, the target is raised for free; if it dropped, you pay extra or lower the target. To keep your own playing hours, add “Select Time” (+20%): the booster won't play on the account then. Pauses go through support. With “Play with Booster” you play from your own account alongside the booster.

Open a ticket in the order (“My orders” → your order → “Create ticket”) with the topic “Performer is not responding” or “Order not being executed / deadline overdue”. Support contacts the booster, and if the work doesn't continue, they replace the booster or refund the unfinished part. If the boost didn't start within the stated deadline, or within 24 hours when none is stated, you can cancel with a full refund. The booster is paid only after you press “Confirm completion”.

Each booster states a deadline in their offer on the request page — compare offers and ask in the chat when they can play before you choose. The size of the range and the format affect timing: in duo, games happen only when you're online. “Turbo Mode” (+20%) speeds things up by roughly 30–40%, but that isn't guaranteed, while “Select Time” (+20%) may make it longer.

The calculator goes from Warrior III to Mythical Immortal: Warrior, Elite, Master, Grandmaster, Epic and Legend with their divisions, then Mythic, Mythical Honor, Mythical Glory and Mythical Immortal as separate ranks. Stars within a rank can't be selected: the order is priced rank to rank. There's no hero pick option either. If you need an exact star count, specific heroes or a role, say so in the request chat before choosing a booster — they'll agree or decline before you pay.

With no options, the booster plays on your account and may queue with their own teammates. “Boost Solo” (+15%) means they play on your account in solo queue only. “Play with Booster” (+40%) means you play together, your account isn't shared, and you agree on match times in the order chat. For duo the booster needs an account whose rank the game lets queue with yours, so ask in the request chat before paying whether they take duo at your rank.

Yes, the risk is there: someone else playing on your account goes against Mobile Legends rules, so we can't call it fully safe. If Moonton penalizes you for the boost itself, that's your risk, with no automatic right to a refund. Boosters are forbidden to use cheats, bots or third-party software; if a booster's violation gets you banned, they refund the order cost after a support review. “Play with Booster” is the lowest-risk option: you share no access. Change your password after a solo boost.

For a solo boost the booster logs in to your Mobile Legends account — no Steam needed. Share login details only after payment and only with the booster you chose. The order chat blocks email addresses, so ask the support chat how to pass on your Moonton login. If the account is bound only to Google, Facebook or another social login, ask in the request chat before paying whether that works for the booster. Don't want to share the account? Choose “Play with Booster”.

Pick your current and target rank in the calculator and press “Calculate the price” — this creates a request, and boosters with Mobile Legends in their profile send a price and deadline. The request stays open for an hour; if no offers come in, recreate it in one click. Choose a booster and pay within 120 minutes — the order goes “In progress”, and you agree on the start time in the order chat. If no deadline is stated, the boost must start within 24 hours of payment.

In the “Server” field, choose the region where you usually play: Europe, Asia or Americas. If yours isn't there, such as Oceania, choose “Other”. Boosters see the region in the request; before choosing, tell them in the request chat where exactly you play and make sure they can play on those servers. This matters most for duo, since you play together and ping depends on the server.

The minimum is 150 Premier rating points between your current and target rating. The higher the rating, the more each point costs; options add their own percentage — for example, “Play with Booster” +40%, “Turbo Mode” +20%. If you pick the offer from Goranked itself, orders of 6,000 points or more get 5% off. The calculator shows an estimate, and the exact amount to pay appears on the “Pay” button after you choose an offer.

No. You pay for the matches played, and the game itself calculates your final rating or rank from the results, so no service can guarantee it in advance. The booster plays to win, but the exact points or rank aren't known beforehand. If you played some matches yourself, those count too. If you need a specific target, order a Premier or Competitive boost to that rating after calibration.

Yes, but as separate orders: a Competitive rank belongs to a map, so one order covers one map. The calculator offers Dust 2, Mirage, Nuke and Ancient — pick the map in the “Map” field and place an order for each one you need. The same goes for Competitive calibration. Choosing the map in that field doesn't change the price.

Premier is a single numeric CS2 rating (colour tiers from grey to yellow), boosted in rating points. Competitive uses ranks from Silver 1 to Global Elite, and each map has its own rank, so one order covers one map. FACEIT is a separate platform with levels 1–10 and ELO, and it has its own service. Boosting one mode doesn't change your rating in the others. Wingman isn't offered.

You pay for a number of matches — 1 to 10 — not for a final level: FACEIT sets the level based on the results. Enter your current level and as many matches as you have left; matches you've already played don't need to be ordered. Ordering 10 matches gives 15% off in the calculator — on the Goranked offer, not on an independent booster's price. If you played some of the matches yourself, they affect the result too.

Pick the levels, then set your exact current and target ELO in the fields below them — otherwise the price is calculated from the lower edge of the level (for example, Level 4 means 901 ELO). Use the ELO on your FACEIT profile. The minimum order is 60 ELO, and 200+ ELO gets 15% off in the calculator — on the Goranked offer, not on an independent booster's price. The boost changes FACEIT only: your Premier rating and Competitive ranks stay as they were.

Yes: level 10 starts at 2,000 ELO in the calculator, and you can set a target of up to 3,250 ELO. The higher the ELO, the more each point costs. In the request feed you can see each booster's in-game rating — they enter it themselves, so pick someone rated above your target and ask in the chat before paying whether they take that range.

Each booster states a deadline in their offer on the request page — compare them before choosing and ask in the chat when they can play. Timing depends on the ELO range: matches get harder at higher levels, so the boost goes slower. In duo, games happen only when you're online, so your schedule matters too. “Turbo Mode” (+20%) speeds things up by roughly 30–40%, but that isn't guaranteed.

For solo you need your Steam login and password, plus your FACEIT email, password and nickname. Share them only after payment and only with the booster you chose. The order chat won't let you send an email address — moderation blocks it, so ask the support chat how to pass on your FACEIT login. FACEIT may ask for a confirmation code on first login, so stay reachable. For duo, your FACEIT nickname is enough: the booster adds you as a friend and invites you to the lobby.

Yes, that risk exists: FACEIT rules don't allow anyone else to play on your account, and FACEIT can ban it or adjust your ELO if it decides someone else was playing. Sanctions for the boost itself are your risk, with no automatic right to a refund; support reviews each case via a ticket. If the ban was caused by the booster's cheats, they refund the order cost under Goranked rules. Not ready to risk the account? Choose “Play with Booster” — you share no access.

During a solo boost, don't log in, don't play and don't change your password or email. If you do play: if your rating went up, the target is raised for free; if it dropped, you pay extra or lower the target. You can reserve your own hours with “Select Time” (+20%): boosters won't play on the account then, though the order may take longer. Pauses and booster replacement go through support — message the support chat.

Open a ticket in the order: “My orders” → your order → “Create ticket”, topic “Performer is not responding” or “Order not being executed / deadline overdue”. Support contacts the booster, and if the work doesn't continue, they replace the booster or refund the unfinished part. If the boost didn't start within the stated deadline (or 24 hours after payment when none is stated), you can cancel with a full refund. Don't press “Confirm completion” until the result is there: that's when the booster gets paid.

You need your Steam login and password. After payment you share them only with the booster you chose — in the order chat or in the connection details form. When they log in, Steam Guard asks for confirmation: the booster messages you and you approve the sign-in in the Steam app or send the code. So they can log in without you, share Steam backup codes — one-time, 7 characters each, generated in Steam Guard settings. The sign-in request may show another country: boosters live in different countries.

No. In a solo boost the booster plays on your account and gets your login details. With “Play with Booster” (+40% to the price) you queue together and keep your account to yourself; you agree on match times in the order chat. For duo the booster needs their own account with a rating close to yours, so at some ELO or Premier ratings there may be none available. Before choosing a booster, ask in the request chat whether they can do duo at your rating.

Yes, the risk is there: someone else playing on your account goes against Steam rules (and FACEIT's, for a FACEIT boost), so we can't call it fully safe. If Valve or FACEIT penalizes you for the boost itself, that's your risk, with no automatic right to a refund. VAC bans are for cheats: boosters can't use them, and if their cheats get you banned, they refund the order cost after a support review. “Play with Booster” (no account sharing) and the free “Offline Mode” lower the risk.

It starts with a request: press “Calculate the price” in the calculator — boosters send a price and deadline, usually within minutes; the request stays open for an hour. Pick an offer and pay within 120 minutes: the order goes “In progress”, and you agree on the start time and follow progress in the order chat. If you pick the Goranked offer, fill in the connection details after payment — a booster usually takes it within an hour. With no deadline stated, the boost must start within 24 hours of payment.

No, there's no duo for this service: the booster plays on your account alone, so you'll need your login, password and Steam codes. If ranked is already locked because of a low behavior score, that's not a problem, since it can be raised in normal matches too. Available options are "Select Time" (+20%), "Turbo Mode" (+20%) and the free "Offline Mode".

It's the longest Dota 2 service: behavior score updates after a series of games rather than every match. A small range can take a few days, a large one several weeks. The "Deadline" in the booster's offer is your guide, so discuss it in chat before paying. To see results, ask the booster to send a screenshot after each score update.

In the calculator, set your current and target Behavior Score and Communication Score, and choose "Your Rank". The price uses one combined range, from the lower starting value to the higher target: matching targets on both scales don't double the cost, but if the two scores are far apart, the range and the price grow. Your medal adds 2–10%, and there's no volume discount. The booster sets the price of the work in their offer, and the total to pay is shown in the payment block.

This boost raises your Behavior Score and Communication Score, not your MMR. Both go up to 12,000. A low behavior score locks you out of ranked, and a low communication score restricts voice and text chat. The booster plays clean matches on your account with no abandons or toxicity, so the scores climb gradually. If you want a higher MMR, you need an MMR boost instead.

Yes, pick "Play with Booster" (+40%): you play the penalty games from your own account in a party with the booster, with no password or Steam codes needed. Agree on game times in the order chat, since this service has no "Select Time" option. Heroes can't be chosen: Low Priority uses Single Draft with a random hero pool. For solo you also get the free "Offline Mode" and "Turbo Mode".

New penalties come from abandons, toxicity and reports. Goranked rules ban boosters from cheats, third-party software and toxic behavior, and abandoning a Low Priority match only adds more penalty games, so a booster has no reason to do it. Reports from other players can't be ruled out completely. If a new Low Priority or another penalty appears because of the booster, open a ticket in the order, "Result does not match terms (rank, LP, etc.)", with screenshots, and support will review a redo or refund.

The games themselves usually take a few hours, depending on how many there are and Low Priority queue times. Each booster's offer shows a "Deadline" for the whole job; agree on the exact start time in chat before paying. "Turbo Mode" (+20%) speeds it up. This service has no standing Goranked offer, so if nobody responds, extend the request or message support chat.

It's playing off your Low Priority penalty games, which Valve gives for abandons, toxicity or suspected cheating: the booster wins them for you and ranked opens up again. In the calculator you only set the number of games (1 to 6) and the server; your rating and behavior score don't matter. Only wins count, just like in the game. There's a minimum order amount, so an order for just one or two games may not go through; add more games or message support chat.

If Dota 2 shows your account is in calibration, you need calibration: an MMR boost starts from an unlocked rating. In the calibration calculator, set your last medal or "Uncalibrated" and the number of matches. Once calibration ends and your rating unlocks, you can order an MMR boost from the new value. Not sure which service fits? Tell support chat what your profile shows, and they'll advise before you create a request.

Yes: with "Play with Booster" (+40%) you play the calibration matches from your own account alongside the booster, and "Party with friend" (+80%) adds a friend to the group. Calibration also offers "Choose Heroes" (+30%), "Playing with Stream" (+20%), "Select Time" (+20%), "Turbo Mode" (+20%) and the free "Offline Mode". There's no position choice or "Boost Solo" here. Option percentages are added to the match price.

Calibration is the set of matches that gives an account its first rating, or a new one after a reset or a long break. In the calculator set "Initial Rank" ("Uncalibrated" if you have no rating, otherwise your last medal) and the number of matches from 1 to 20. Only wins count toward the order; the booster replays losses at no extra cost. If you've already done part of the calibration, order fewer; not sure how many? Send your calibration percentage to support chat and we'll suggest a number.

Nobody can guarantee an exact rank: Dota 2 sets it from the account's hidden MMR and match results. It isn't random — more wins mean a higher result, which is why the booster plays your calibration. There's no guaranteed minimum, and if you played some of the matches yourself, the result may be lower. If you need a specific rating, order an MMR boost after calibration, where you pay for an exact range.

Yes, both are paid options in the calculator. “Choose Heroes” (+30%) lets you set up to 5 heroes the booster may play and up to 5 banned ones. “Choose Position” (+35%) keeps the booster on the role you need. Option percentages are added to the range price and stack with each other. Without these options the booster picks heroes and role; you can discuss your wishes in the request chat before paying.

In the "Server" field, pick the region you usually play on. If yours isn't listed, choose the closest one or "Other" and tell the booster your server in the request chat before paying. The server doesn't change the calculator price: the booster needs it to queue in your region, and it's shown in the request and the order.

Not within one order: a boost is paid in full upfront, once you choose a booster. You can split a big range into several orders, though: the minimum is 50 MMR, so order +300, for example, then after "Confirm completion" create a new request from your new rating. Each request gets fresh offers, so price, ETA and booster may differ. The booster gets paid for each order only after you confirm it.

The order target is recalculated from your actual rating. If you gained MMR, the target is raised for free. If your rating dropped, a manager will send a link to pay extra or lower the target. To avoid disputes, message the support chat right away if you did log in and play — and for your own games it's better to ask for a pause in advance.

The ETA in a booster's offer is an estimate based on non-stop play, not a fixed date. It depends on the size of the range, your current rating, win and loss streaks, and options: “Select Time” can stretch it, while “Turbo Mode” (+20%) sends the order to boosters as urgent and usually speeds it up by 30–40%, with no guarantee. If the work falls well behind the stated ETA, open a ticket “Order not being executed / deadline overdue”.

The minimum order is 50 MMR. The calculator shows an estimate: the price of your range plus the % for any options, and each MMR point costs more the higher you go, especially from 5000. Boosters set their own price and ETA in their offers, so the request can differ from the calculator — compare offers or haggle in the request chat. The final amount to pay is shown in the payment block before you pay. Promo codes go into the calculator and only apply to the Goranked offer, if there's one in the feed.

For an order placed through a request, progress is in the order chat (account → "My orders"): matches aren't logged there, so ask the booster about the current result, and played matches show up in your Dota 2 match history. "Classic" orders (packages, special offers) show "Execution progress" and "Current Rating". When the booster delivers, you'll get a Telegram bot message or an email. Check the result before clicking "Confirm completion": it can't be undone, and that's when the booster gets paid.

Not during a solo boost: don't log in, play, or change your password or email until the order is finished. If you do play, message support chat right away: the order is recalculated from the actual result, and you may need to pay extra. To keep certain hours for yourself, agree on a schedule with the booster in the order chat, or add "Select Time" (+20%) if the service's calculator has it. You can pause the order through support.

Open a ticket right in the order: your account → the order → "Create ticket", topic "Performer is not responding" or "Order not being executed / deadline overdue". Support will contact the booster, and if they don't continue, will offer a replacement or refund the unfinished part, usually to your Goranked balance. Until you click "Confirm completion", the booster doesn't get paid: the money stays with the platform.

No need to turn off Steam Guard. After payment, send your Steam login and password in the order chat, only to the booster you chose, never in the request chat before paying. At login the booster will ask you to approve the sign-in in the Steam app or send a code. To let them log in without you, share backup codes (Steam → Manage Steam Guard → Get Backup Codes); each works once, and the booster will ask for more. Goranked support never asks for passwords or codes. Change your Steam password after the boost.

Only for a solo boost. With "Play with Booster" (+40%) you play from your own account in a party with the booster, no password needed, and agree on game times in the order chat. In solo the booster plays on your account alone, which is usually faster; the free "Offline Mode" hides you from Steam friends. Duo works for MMR, calibration and Low Priority; behavior score and token farming are solo only. For MMR and calibration you can bring a friend with "Party with friend" (+80%).

Yes, there is a risk: someone else playing on your account goes against Steam and Dota 2 rules, so no service can rule out a ban completely. The safest option is "Play with Booster": you play from your own account and never share your password. Boosters are banned from using cheats or third-party software, and a confirmed violation is grounds for a refund. If a ban stops the order from being finished, support reviews a refund for the unfinished part.

You create a request and pay only after picking a booster. Click "Calculate the price": boosters reply with a price and ETA, usually within minutes. Chat with a booster before paying to agree on a start time; if the feed has a Goranked offer, we pick the booster for it. Requests stay open for 1 hour and can be extended in one click. After "Choose" you have 120 minutes to pay, then the order is "In progress". With no agreed deadline, the boost must start within 24 hours of payment, or you can cancel for a full refund.

Your money is protected: Goranked holds it until the deal is complete, not the seller. The seller is paid only after you click “Confirm receipt”, or automatically 14 days after the order was placed. While the order is open, you have the order chat and tickets: if details aren’t delivered, the account doesn’t match the listing or the previous owner takes it back, support arranges a replacement or a refund. Sellers are banned from hiding restrictions or reclaiming sold accounts. Pay only on the site — outside deals aren’t protected.

With “Instant delivery” listings, the details appear on the order page right after payment. Otherwise the seller checks the account manually and has up to 24 hours from when the order was placed, unless the listing says otherwise; the countdown shows in the order as “Delivery within”. Most sellers are individuals in different time zones, so replies can take a while. Timer ran out with no details? Open the ticket “Did not receive account / access credentials not provided” — that’s grounds for a full refund.

If it happens within 14 days of placing the order, support will replace the account or refund you: the free standard warranty on every order covers this and bans that aren’t your fault. Open the ticket “Account blocked or login details changed” in the order within 72 hours of the problem and attach screenshots and emails. To lower the risk, once you’ve checked the account, change the passwords and email and turn on 2FA within 24 hours. For cover beyond 14 days, there’s the lifetime warranty.

You get the account login and password, plus the details of the linked email: the address or a webmail link, login and password. A phone number, 2FA codes and backup codes aren’t part of the standard set. If the login asks for a code, open the mailbox from “Email data” first — that’s where codes usually arrive. These mailboxes are often on lesser-known email services, so use the link from your order. If the code goes to the seller’s device, ask for it in the order chat.

Asking — yes; logging in before you pay — no. Every listing page has a chat with the seller (you need to be signed in): ask about the region, rank or linked accounts, or request a screenshot. Not every seller sends screenshots, and login details are only released after payment. The conversation moves into your order chat and helps if a dispute comes up. If the account turns out different from the listing, your money is still with Goranked: don’t confirm receipt and open a ticket.

The seller sets the price: you can ask for a discount in the listing chat, but they don’t have to agree. Payment is in full and on the site only — no installments, partial payments or trading your own account or skins, and off-site payment deals are forbidden and unprotected. Listings aren’t reserved: whoever pays first gets it. You can lower the total by paying with crypto (10% off) or with cashback from earlier orders.

By card, Apple Pay or Google Pay via Stripe in the site currency, PayPal (not available in UAH — switch currency), crypto (USDT, BTC, ETH and more) or cashback; the exact options depend on the currency and are shown at checkout. Paying with crypto is 10% cheaper. Promo codes don’t apply to accounts, but you earn 3% cashback on every paid purchase and can use it to cover up to 30% of your next order within 180 days.

Don’t confirm receipt — open a ticket in the order: “Account does not match description”. Your money stays with Goranked while it’s reviewed. Attach screenshots showing what differs from the listing: rank, region, hours, items. Until there’s a decision, don’t change the password, email or login and don’t play on the account: a replacement or refund is only possible if the original login details are kept. Support contacts the seller, and if the mismatch is confirmed you get a replacement or a refund. Minor differences may not count as a mismatch.

First check the account against the listing; if anything differs, change nothing and open the ticket “Account does not match description”. If it all matches, within 24 hours change the account and email passwords, turn on two-factor authentication, replace the old recovery options with your own, and save screenshots and emails about the changes. This is a warranty condition: skip it, and compensation may be refused. For the first few weeks, don’t top up the in-game balance, and wait at least 4 weeks before changing the region.

Only after you’ve logged in, checked the account against the listing and changed the details. Confirming releases the money to the seller and closes the order chat, and it can’t be undone — even if the seller asks you to hurry. If you do nothing, the order is confirmed automatically 14 days after it was placed. You can still report a problem afterwards via “Have a question or issue after completion?” in the order, but it’s harder to fix once the seller has been paid.

While the “Delivery within” timer is running, message the seller in the order chat: most sellers are individuals in different time zones, and delay tickets aren’t reviewed before the timer ends. Timer ran out and no details? Open the ticket “Did not receive account / access credentials not provided”. Seller went quiet after delivery, e.g. no code? Open “Seller is not responding”. Support will contact the seller and, if there’s still no reply, offer a replacement or a refund. Until then your money stays with Goranked.

Usually to your Goranked balance, right after support’s decision; to your card if that’s technically possible, typically within 5–10 banking days. You’re eligible if the account wasn’t delivered on time, doesn’t match the listing, or was taken back by the previous owner; support decides via a ticket — there’s no refund button. You get back the full payment, including any cashback you spent; the 3% cashback earned on the order is cancelled, and the lifetime warranty fee isn’t refunded. Balance funds can cover your next order in full.

It’s paid protection against the previous owner recovering the account and bans that aren’t your fault — for the account’s whole life, not just 14 days. You can only add it at checkout with the “Warranty” switch: +15% to the price, non-refundable. In a covered case you get a replacement or compensation based on the price paid: 100% in month 1, 80% in months 2–6, 60% in months 7–12, then 40%. Cheats, VPNs, multi-accounting and reselling aren’t covered. Full terms: the “Extended Warranty” page.

You sign in to PUBG Mobile through linked accounts — Facebook, X (Twitter), Google Play, Apple or Game Center. "Relink" means that after the handover the account is moved to your sign-in methods and the seller's links are removed. As long as the seller keeps even one link, they can get back in. Agree on the handover before paying, and confirm receipt only when the account settings show nothing but your links.

Partly. If the seller lists the character ID, you can find the profile in the game and see the name, level and some stats. Skins, upgradable guns and the UC balance aren't visible that way, so go by the screenshots and listing details: level, rank, number of Mythics. If a specific item matters, like the M416 Glacier, ask the seller in the listing chat before paying.

You get the store account that owns PUBG: BATTLEGROUNDS — usually Steam, sometimes Epic Games, as shown in the listing title. Progress, skins and G-Coin live on that account, so you receive its login, password and email. For Steam, turn on your own Steam Guard and replace the email once you've checked the account. "No VAC" refers to Valve games — for PUBG, what matters is whether there's a ban in PUBG itself, so ask the seller before paying.

No. PUBG: BATTLEGROUNDS on PC and console and PUBG Mobile are separate games with separate accounts: level, skins and currency (G-Coin and UC) don't carry over. PC accounts are listed under PUBG and phone accounts under PUBG Mobile. Check which section the listing is in, and if the title doesn't make the version clear, ask the seller before paying.

You sign in to Mobile Legends through linked accounts: a Moonton account (email), Google Play, Facebook, VK, TikTok or Apple. At handover the seller gives you sign-in through one of them; you add your own and remove theirs in the account settings. While the seller keeps even one link, they can get back in. Ask which links the account has before paying, and confirm receipt once only yours remain.

Yes, if the account has a link that works on both systems: a Moonton account or a social login such as Facebook, VK or TikTok. Progress is stored on the game's servers, not on the phone. Google Play sign-in only exists on Android and Game Center only on iPhone, so if the account relies on one of those alone, add a Moonton account before switching devices.

Usually two: the store account that owns the game (Steam, Epic Games or the Rockstar Games Launcher) and the Rockstar (Social Club) account that holds your GTA Online progress. Without the first the game won't launch; without the second there's no character or money. The listing title and description say what's included, so check before paying. After delivery, sign in to both and only confirm receipt once you control them and their email.

Only if the listing is for your console. A PC account (Steam, Epic, Rockstar) doesn't work on PlayStation or Xbox, and GTA Online progress is separate on PC and console: a character transfer is possible only in specific cases under Rockstar's rules and isn't included unless stated. "Legacy + Enhanced" means both PC versions of GTA V. Console listings come in two kinds: a ready PSN or Xbox account with the game, or the game bought onto your own account — the description says which.

Yes. Selling accounts is against Rockstar's rules in itself, so a ban can't be fully ruled out. If the money or level came from mods or boosting rather than normal play, Rockstar can wipe it or ban the account — that's the publisher's call, and Goranked can't influence it. Before buying, ask the seller how the money and level were earned, especially on made-to-order listings with hundreds of millions. RP servers (GTA 5 RP) have their own bans too.

There are four servers — America, Europe, Asia and TW, HK, MO — and progress on each is separate: characters can't be moved to another server. You can play the HoYoverse account from any country, but on the server that holds the progress, and ping depends on how far away it is. The server is often in the listing title (ASIA, EUROPE, NA); if it isn't, ask the seller in the listing chat before paying.

"Email linked" means an email is already attached to the HoYoverse account, and full control comes from access to it — ask the seller whether it's included. Changing the HoYoverse email requires a code from the current email or phone, so once you have access, replace them with yours and change the password. "Email not linked" means you add your own right after signing in. Don't confirm receipt until the account email is yours.

"Starter" is a fresh account where the wanted 5★ characters already dropped from the first wishes. "Unrolled" is an account with saved Primogems and wishes that haven't been used yet: you pull yourself, and the outcome isn't guaranteed. "Built" means developed characters and a completed story. AR is Adventure Rank, which gates quests and World Level. "Event" and "Standard" show how many wishes of each type are on the balance.

On PC the game is tied to the store — Steam, EA app or Epic Games — while your Ultimate Team club and progress are tied to the EA Account. So listings usually include the store and/or EA Account login plus the email, because EA sends a code there when you sign in on a new device. The description says exactly what's included. Check every login it lists, and confirm receipt only once you control the accounts and the email.

Check the "Platform" field: PC, PS or Xbox — a game bought on one platform won't run on another. For consoles there are ready PSN or Xbox accounts with the game, and "on your account" listings where the seller needs to sign in to your own account: ask in the seller chat on the listing page before paying how they'll get access. Once it's done, change your password and backup codes. The account region is in the listing — check it before paying.

Only what the listing actually describes. Most FC listings are accounts with the game bought, often with "0 hours" played and no developed club. If the title shows "1" and "1k", that's not club data — check the description. If you need a club with coins or Web App access, check with the seller before paying. EA rules prohibit buying coins or moving them between clubs.

Through the email. Supercell ID has no password — you sign in with a one-time code sent to the linked email, so the account is yours only once you control that mailbox. If the seller hands over the mailbox in the order, change its password and recovery options. If the listing promises a relink, ask the seller before paying how it will work — you can't send your address in chat. Already have an account in that game? Use a different email. Confirm receipt once login codes come to you.

There is a risk: Supercell's rules prohibit selling and transferring accounts, and the previous owner may try to recover the account through Supercell support by proving their in-game purchases. So right after delivery, change the mailbox password and recovery options and never forward login codes to anyone. If within 14 days of the order the account is banned through no fault of yours or recovered by the previous owner, open a ticket in the order within 72 hours; beyond that, the lifetime warranty covers it.

Yes, if the seller shares the player tag (#…): with it you can see trophies, brawlers, arena or Town Hall, cards and heroes in the game and on stats sites. Skins and some resources usually aren't visible that way, so check the listing screenshots. You can ask for the tag in the seller chat on the listing page, but the seller may keep it private until you pay. Then check everything after delivery and only confirm receipt if the account matches the listing.

Yes. Supercell ID works on both iOS and Android: install the game, sign in to Supercell ID with a code from the account's email, and your progress, brawlers, cards or village and gems load from Supercell's servers. It doesn't matter what phone the seller used. If the listing only mentions a Google Play or Game Center link without Supercell ID, ask the seller before paying how they'll hand it over.

You sign in to Minecraft with a Microsoft account, and only its email gives you full control. "Full access" ("all data") means you get the Microsoft account with its email and can change the password, email and recovery options. "Partial data" usually means the email isn't included: you can't change it, and the previous owner can recover the account. If Microsoft sends a code to someone else's email or phone, message the seller in the order chat or open a ticket; confirm receipt only once the contacts are yours.

"Java + Bedrock" usually means the PC edition: the Microsoft account owns Java Edition and Bedrock for Windows. Java is the computer version that Hypixel and most modded servers run on; Bedrock is the version for Windows, consoles and phones. Bedrock on Xbox, PlayStation, Switch and smartphones is bought separately on each platform, so a PC listing doesn't include it unless it says so. If you need something other than PC, check with the seller before paying.

Yes. In Java Edition you change your username in your Minecraft profile on the official website, no more than once every 30 days; "name change available" in a listing means that period has passed. Capes, Hypixel rank and stats are tied to the account itself, not the name, so they stay after the change. Capes can't be moved from a bought account to another one — they stay on the account that earned them.

It's the account's status at the time of sale. Hypixel, DonutSMP and other servers ban accounts under their own rules, and a server ban doesn't affect the Minecraft account itself or other servers. A server can still ban the account later. Separately, selling accounts is against Microsoft's rules, so a ban on the Microsoft account itself can't be ruled out. If the listing says "no ban" but the account is already banned on delivery, don't confirm receipt and open a "not as described" ticket.

It's not a Microsoft account but a login on one server with a paid rank (donate) bought there. "No linked accounts" (БЕЗ ПРИВЯЗОК) means no social accounts or email of the previous owner are attached. The "receipt" (ЧЕК) is proof of the donation payment: the server may ask for those payment details at login, and a previous owner with the receipt may try to reclaim the account through the server staff. Ask the seller about the receipt and remaining links before buying, and add your own right after delivery.

It depends on the account. On many Fortnite listings the Epic email can't be changed right away: the description gives a date after which it becomes possible (sellers mention waits of up to 3 months). Until then you get access to the mailbox itself: change the email and Epic passwords right away, replace the mailbox's recovery options and turn on two-factor authentication. Look for the date in the listing before paying; if it isn't there, ask the seller in the listing chat.

The main Fortnite risk is the previous owner trying to recover the account through Epic support by proving it's theirs — creation date and country, original email, V-Bucks purchases. Before paying, ask the seller in the listing chat whether the original email is included, when and where the account was created, and whether V-Bucks were bought and how; the answers stay in your order chat. If it's recovered within 14 days of the order, open a ticket within 72 hours; beyond that, only the lifetime warranty covers it.

Yes, if your platform is listed as linkable ("Linkable platforms", "PC/PSN/XBOX"). Almost all skins and progress live on the Epic account, but to play on console you link your own PSN, Xbox or Nintendo account to it. If it's already linked to someone else's console, that link has to be removed, and Epic may not allow relinking — sellers warn about this in their descriptions. For console play, pick a listing with your platform and check with the seller before paying.

Epic's login code usually goes to the account's email, and you get that email's details in the order along with the login and password. If the code goes to the seller's authenticator app or phone, or a parental controls PIN is set, message the seller in the order chat: under Goranked rules they must remove their own two-factor protection and recovery options before handover. Don't confirm receipt until you've logged in, turned on your own 2FA and removed their PIN.

There is a risk: Epic's rules prohibit selling and transferring accounts, so a ban can't be fully ruled out. Many sellers warn in their descriptions that contacting Epic support about a bought account can get it disabled. So for access problems, go to the seller in the order chat and to Goranked support first, and never use cheats. If the account is banned through no fault of yours within 14 days of placing the order, open a ticket in the order within 72 hours of the ban.

The number is the account's skin (outfit) count; pickaxes, emotes and gliders are listed separately. "OG" and "rare" mean skins from early seasons, old Battle Passes and promos that haven't returned to the shop; Legendary or Epic is the in-game rarity tier, not exclusivity. "VB" is the V-Bucks balance. The full list is often only in the screenshots — look for the skin you want there or ask the seller before paying; if it turns out to be missing, don't confirm receipt and open a "not as described" ticket.

There is a risk: Roblox rules prohibit selling and transferring accounts, so a ban can't be ruled out completely. Don't add to it yourself — no scripts or exploits. A ban inside a single experience (say, Blox Fruits) comes from that game's developers and doesn't affect the Roblox account itself. If the account gets banned through no fault of yours within 14 days of placing the order, open a ticket in the order within 72 hours of the ban and support will review it.

Your balance is whatever the listing states as the balance (for example, "balance 157 R$"). "Total", "spent" or "summary" is how many Robux were spent on the account over its lifetime — purchase history, not money you can use. RAP (Recent Average Price) is the average market price of the limiteds in the inventory; real trade value can differ. If the listing is unclear, ask the seller in the listing chat before paying; if the balance is lower than stated, don't confirm receipt and open a "not as described" ticket.

The paid period stays on the account, but Goranked doesn't renew the subscription or guarantee it will renew. It usually renews from the payment method it was set up with — typically the seller's, and they can cancel it. Before buying, ask the seller when the paid period ends and how it renews; the answer stays in your order chat. Once it runs out, subscribe with your own payment method.

Headless and Korblox — no: they're bundles, and bundles and regular offsale items can't be transferred between Roblox accounts. Limiteds can technically be traded, but Goranked sells whole accounts, not single items, and any side deal to move items outside the order isn't protected. So pick a listing you'll actually play on — a Roblox account works on PC, mobile, Xbox and PlayStation with the same login.

You get the Steam account and its email details, plus FACEIT access if the listing’s “Type” is FACEIT. FACEIT level and ELO are in the features, verification is in the description; if something’s missing, ask in the listing chat before paying — same if you need Steam with no FACEIT registered. No FACEIT access with your order? Message the seller in the order chat, and if they’re silent, open “Seller is not responding”. FACEIT bans for multi-accounting or account transfer aren’t covered by the warranty.

“Original email” is the address the Steam account was registered with; “with receipts” means it still holds Steam purchase emails, for example for Prime. These help prove ownership if you ever need to recover access through Steam Support, so once you’ve checked the account, change the provided email’s password and keep access to it. Emails with receipts are rare: if it matters to you, ask the seller before paying. Even an original email can’t fully rule out the previous owner recovering the account.

Premier and Competitive in CS2 need an active Prime — check “Prime Status” (Active Prime or Non Prime) on the listing; after logging in, you’ll see it in-game. CS Rating and map ranks on the listing are values at posting time; after that they depend on your matches. Not sure Premier is unlocked? Ask the seller in the listing chat before paying. If the stated Prime or rating is missing, change nothing and open the ticket “Account does not match description”.

Sellers must state any active bans or restrictions in the listing — hiding them is against Goranked rules. After logging in, before changing anything, check the Steam profile: VAC and game bans are shown there, and a CS2 matchmaking cooldown appears when you search for a match. If there's a restriction the listing didn't mention, change nothing and open a ticket “Account does not match description”. “Green trust” in a title is the seller's own claim: Valve doesn't show Trust Factor directly.

Usually two: a Steam Guard code for Steam and a FACEIT two-factor code — FACEIT has its own 2FA, separate from Steam. Emailed codes arrive in the mailbox you were given. If Steam or FACEIT asks for an authenticator app code, the seller hasn’t unlinked theirs yet: ask for the code in the order chat — theirs must be removed before handover is complete. Once the account matches the listing, change the passwords and set up Steam Guard and FACEIT 2FA on your own device.

The skins listed stay in the inventory, but you most likely won't be able to trade them or list them on the Steam Market straight away: after a password, email or Steam Guard change, Steam temporarily restricts trading, and some items have their own trade lock. Whether there's an inventory is shown in the “Inventory” feature and the screenshots. If the listed skins are missing, change nothing and open a ticket “Account does not match description”.

It's the email the Steam account was originally registered with; you get its login and password under “Email data”. Steam access is recovered through it, so once you've checked the account, change the email password, link your own address to Steam and keep access to the mailbox you were given. An original email doesn't fully protect against the previous owner recovering the account: Steam Support has other ways to confirm ownership. Not every listing has it — check the title and description or ask the seller before paying.

Check “Account Type” on the listing: Rated means it already has a rank, TBD means it isn’t set yet, and Without access to ranked matches means no ranked. Valve requires a phone number linked to Steam for Dota 2 ranked, so ask the seller before paying how that works after handover. First-calibration results depend on your games and aren’t guaranteed. “Confidence N%” in a title is Dota 2’s rank certainty: the lower it is, the more MMR moves per match. Check your rank in the profile right after logging in.

Dota 2 listings have no separate “Region” field — the seller states it in the title or description; it’s usually the Steam account’s country, which sets the Steam store currency and prices. Not stated? Ask in the listing chat before paying. Your matchmaking server is picked in Dota 2’s search settings, not by the account’s country. Don’t change the Steam country for at least 4 weeks or top up the Steam wallet before that. Region doesn’t match? Change nothing and open the ticket “Account does not match description”.

Log in with the order details: emailed Steam Guard codes arrive in the mailbox you were given. If Steam asks for a mobile app code, ask the seller for it in the order chat — they must unlink their authenticator at handover. Once the account matches the listing, within 24 hours change the Steam password, link your own email (Gmail or Outlook is best), change the provided mailbox password, turn on Steam Guard and replace the recovery options with your own.

Sellers usually put the Behavior Score in the listing title — there’s no separate field for it on the card; Communication Score is in the listing features. Behavior Score goes up to 12,000. Any Low Priority should be stated in the description. Right after logging in, before changing anything, check the scores and LP in the Dota 2 client. Doesn’t match, or there’s unlisted LP? Open the ticket “Account does not match description” with a screenshot. Goranked also offers Behavior Score boosting and LP clearing.

Everything stated in the description and shown in the listing screenshots stays in the account's inventory. Not everything can be sold or traded: some Dota 2 items can't be traded or listed on the Market — you'll see this on the item in your Steam inventory. Also, after you change the password, email or Steam Guard, Steam temporarily restricts trading and the Community Market. If a listed item is missing from the inventory, change nothing and open a ticket “Account does not match description”.

Your payment stays with Goranked until you confirm the session took place. If the coach does not show up, open a dispute in your account — we will reschedule or refund you.

No. Training happens on your own account and you play yourself — the coach never needs your login details.

After choosing a coach you see their calendar in your own time zone and mark the slots you want. If your order has more sessions than slots you picked, you can book the rest later from your account.

A package is several sessions bought upfront at a lower price, plus bonus sessions. Single hours suit a first meeting; a package is for steady, systematic progress.

The price is based on the coach's hourly rate plus the options you pick. The more hours you take, the bigger the discount; the final amount is always shown in the configurator before payment.

A session is one-on-one with your coach in voice chat: replay analysis, playing alongside you, or draft review — you agree on the format together. A standard session lasts 60 minutes.

Yes. Sign up, pass the seller verification and list your account for sale — listing is free. You receive the payout once the deal is successfully completed.

Even experienced players can face difficulties in improving their skills. Professional coaching helps identify weaknesses, optimize strategies, and take gameplay to the next level, which can be a key factor in further progress.

Yes, we offer an affiliate program for users who want to partner with us and earn a commission for every client they refer.

We strive to provide the best coaching experience possible. If you are not satisfied with your session, please contact our support team, and we will do our best to address your concerns and offer a refund if necessary.

Yes, coaching sessions can be recorded upon request. This allows you to review the session later and continue learning from the feedback provided by your coach.

Each coaching session typically lasts one hour. However, you can book multiple sessions back-to-back if you need more time.

Before the session, make sure you have a stable internet connection, a functioning microphone, and any specific questions or topics you want to cover. It's also helpful to have recent gameplay footage for review.

Yes, we offer opportunities for career growth. You can develop as a booster, become a trainer for new boosters, or work in other aspects of our business, such as customer support or marketing.

To become a booster, you need to apply through our website on the Jobs page. We will review your gaming skills, experience, and reliability. After successfully passing the interview and tests, you will be able to join our team.

Yes, we offer one-to-one sessions with professional players to help you improve your skills and strategies in the game.